Legal

Refund and Cancellation Policy

Refunds

Full refunds are available for cancellations submitted thirty (30) or more days before your original scheduled start date.

Cancellations received within thirty (30) days of your original scheduled class start date are not eligible for a refund.

Registrations purchased using promotional codes, coupon codes, or any discounted pricing are non-refundable at all times.

Classes rescheduled due to customer conflicts are not eligible for refunds.

Rescheduling

Participants may reschedule to another session at no additional cost when the request is submitted at least twenty-four (24) hours prior to the original class start time.

All rescheduling requests must be submitted via email so they can be processed promptly.

Provider-Initiated Rescheduling

If Agile36 reschedules a class, participants may attend the new date, transfer to another available session, or receive a course credit valid for 12 months.

Participants who paid the full registration price may request a refund if they cannot attend the rescheduled date.

Registrations purchased using a promotional code, coupon code, discounted price, special offer, or promotional rate remain non-refundable but may be transferred to another available session or converted into a course credit valid for 12 months.

No-Show Policy

Participants who do not attend a scheduled session and do not provide advance notice forfeit all fees paid.

No refunds, credits, or transfers are available for no-shows.

Contact Us

For questions regarding cancellations or rescheduling, please email:

d.stevenson@agile36.com

We are here to support you and ensure a smooth registration experience.